Stocky open purchase orders: what you're still owed, and how to recover it

What Shopify can and can't do with a Stocky purchase order

Start with the limits, in Shopify's own words. Its migration guide says "historical purchase orders can't be imported into Shopify," and its CSV upload "only adds product line items to a new draft purchase order" — it "can't import past purchase order statuses, received quantities, or supplier links." (Source: Shopify Help Center: Migrating from Stocky to Shopify inventory management, checked November 12, 2026.)

For orders still open at the shutdown, Shopify's instruction was to "finish any open purchase orders in Stocky before the sunset date," and for anything left open after that, to recreate "only the remaining quantities" as a new purchase order. That advice is sound as far as it goes. It doesn't tell you how to work out the remaining quantities, or what to do with a partially received order. That's the rest of this page.

The only number that matters: what's still owed

For every line on every open order, the number is quantity ordered minus quantity received. A purchase order for 100 units with 65 already on the shelf is not a 100-unit problem; it's a 35-unit one. Rebuild the full 100 and you have bought 65 units twice.

This is why the received quantities Shopify can't import matter more than the orders themselves. The order tells you what you asked for. The received column tells you what you're actually still waiting on — and it's the number your rebuild, your cash and your incoming-stock count all stand on.

Expected dates don't change the math. A delivery date that has already passed doesn't close an order, and a future one doesn't make it safe. Units are owed until they arrive or the supplier cancels.

Step 1 — Pull the list from your Stocky export

1. Export your purchase orders from Stocky as CSV over the full date range (see the export guide). A report run over a short range looks complete and silently leaves older open orders out.
2. Keep the orders that weren't fully received when Stocky closed. Each row names the supplier, the product, how many were ordered and how many were received.
3. While Stocky is still readable, also copy out what the export can't give you. Supplier contacts and terms can't be exported at all — here is how to recover them.

Shopify guarantees read-only access to export your Stocky data for at least 90 days after August 31, 2026 — through at least November 29, 2026 — and has announced no end date. Do this step before that floor, not after it.

Step 2 — Verify the list before you rebuild anything

Exports lie quietly. The three traps, in order of how much they cost:

1. Partial receipts. A line received in two shipments can look unreceived, or received in full, depending on how the export counted it. Check every part-received line against what is physically on the shelf.
2. Orders the supplier already cancelled. They still sit in the export looking open. Units on a cancelled order aren't owed — take them off the list before they get rebuilt into a duplicate shipment.
3. Orders you already rebuilt by hand. If you recreated an order in Shopify after the shutdown, it now exists twice on paper. Rebuild from one list, once.

The free Stocky Export Checker reads your export files in your own browser — nothing uploads — and lists the purchase orders still open in them and how many units are still owed on each. Run it before you rebuild, and rebuild from its numbers, not from memory.

Step 3 — Recreate the remaining quantities only

Two homes for the rebuilt orders:

• In Shopify: create a new purchase order per supplier carrying only the remaining quantities. That is Shopify's own advice, and it works — but the new order has no link to the Stocky original and no received history, and the supplier has to be re-entered by hand, because supplier links don't import either.
• In Sutler: importing your Stocky export brings orders that were still open when Stocky closed in as open purchase orders you can receive against, with the original order attached as history, and they count as incoming stock. Received orders import as closed history, so the open ones keep their context. How Sutler imports a Stocky export.

Either way: one rebuilt order per original, remaining quantities only, and keep the Stocky PO number as the reference on the new order, so the supplier's paperwork and yours still match.

When the rest of the shipment lands

Receive the goods against the rebuilt purchase order — not as a manual inventory adjustment. Receiving against the order closes the line, records what the units cost, and keeps the supplier's real lead time (order date to arrival date) true for the next order. An adjustment makes the shelf count right and the record wrong: nothing shows the order as fulfilled, and the next rebuild starts from a guess.

If only part of the remainder arrives, receive that part and leave the line open for the balance — see printing labels for a partial receipt. In Sutler, receiving against the imported open order works the same way, and the landed cost goes into the product's cost history when the order is received.

Quick answers

Do I need my closed Stocky purchase orders for taxes or an audit?

Yes — keep them. Shopify recommends exporting what you need for tax or audit records, because you can't reference historic Stocky purchase orders or stocktakes in Shopify. Closed orders are in the same purchase order export as the open ones, and an import keeps them as closed history with their costs.

One of my open POs was already cancelled by the supplier. What do I do?

Don't rebuild it. Units on a cancelled order aren't owed, and recreating it risks a duplicate shipment if old paperwork resurfaces. Take it off your open list. If you prepaid part of it, that balance is a conversation with the supplier, not a purchase order problem.

The expected date on a Stocky PO has already passed. Is it still open?

An expected date is an estimate, not a status. If more units were ordered than received and the supplier hasn't cancelled, treat the order as open: rebuild the remaining quantity and chase the supplier with the original PO number.

Check your Stocky export first: two minutes, nothing uploads.

The free Stocky Export Checker reads your Stocky CSV files in your browser and tells you what is inside them: purchase orders, products, suppliers named on your orders, open orders still to arrive, and what is missing. It also builds a list of the suppliers you'll need to re-enter, because Stocky can't export them.

Check my export →

What Sutler doesn't do

What Sutler does and doesn't do: Sutler suggests what to reorder from your sales, lead times and minimums, with the math shown, but makes no promise about forecast accuracy, and it does not do transfers between locations. What it does is the purchasing desk: purchase orders, receiving, labels, stocktakes and landed cost, and it imports your Stocky export into working purchase orders.