What Stocky can't export, and what you can still rescue by hand

The three buckets

Shopify's migration guide is the source for the shape of this: it tells you what to export, and it is plain that historical data "doesn't automatically move into Shopify." What it doesn't do is list the losses field by field. This page does. (Source: Shopify Help Center: Migrating from Stocky to Shopify inventory management.)

Gone for good: notes, terms and minimums

Supplier notes, PO notes, payment terms and minimum order amounts lived only on records that Stocky never exported. There was never a CSV that contained them, so there is nothing to recover them from after the fact. If a supplier's terms were "net 30, minimum 12 cases, don't ship Fridays," and that sentence only ever existed on their Stocky record, it exists now only in your email and your memory.

The one partial exception is the supplier list itself. Suppliers can't be exported (Shopify: "Suppliers can't be exported from Stocky"), but their names ride on your purchase order rows. Our supplier recovery guide covers rebuilding the list from that layer.

Gone with the API: per-delivery costs and true received dates

A second layer of data was never in the CSV but existed through Stocky's API: the per-delivery supplier cost on each receipt, and the true received date on each delivery (fields like supplier_cost_price and received_at). Shopify is blunt about what happened to that layer: "Stocky APIs stopped working on August 31, 2026." When the API stopped, those fields went with it. Your exported PO rows still carry the costs you paid and the order dates. The delivery-by-delivery detail behind them does not export now and never did.

Par and min-max levels: never in the CSV, never in the API

The levels you ordered against were Stocky settings, not Stocky data. They are in no export file and were in no API response. They cannot be recovered, only rebuilt, and the honest raw material for the rebuild is your own history: what sold, what you ordered, and how long it actually took to arrive. The worksheet is its own guide: rebuild your reorder points after Stocky.

What your PO rows still carry

The salvageable layer is better than it first looks. A full purchase order export still holds supplier names, the costs you actually paid, quantities and order dates, for every order in the range. That is enough to rebuild your supplier list, enough to recreate the orders that were still open when Stocky closed (the open-PO recovery guide works through those), and enough to learn each supplier's real lead time from when orders arrived. What it cannot give back is the free text and the settings. Those you rescue by hand, next.

The by-hand rescue worksheet: six fields per supplier

While Stocky is still readable, open each supplier record and copy these six fields somewhere that is yours:

1. Contact email (and a second address if orders and invoices go to different people)
2. Phone number
3. Lead time, as you had it set
4. Minimum order quantity or amount
5. Case pack size
6. Payment terms

Work the suppliers you actually order from first; the long tail can wait. Every field you copy is one you will not be re-asking a sales rep for in January.

How the Checker reads the salvageable layer

The free Stocky Export Checker reads your exported files in your browser and works the layer that survives: it lists every supplier named on your orders, counts your products and the purchase orders still open, and shows you what is missing. It also downloads a capture worksheet (sutler-suppliers-to-capture.csv): one row per supplier, with blank columns for exactly the six by-hand fields above. Run it before you start copying, so the hand work is a checklist and not a fishing trip.

Quick answers

What can't be exported from Stocky?

Supplier records (notes, contacts, payment terms and minimum order amounts) and par and min-max levels never had an export path. Per-delivery supplier costs and true received dates existed only through the API, which stopped on August 31, 2026.

Can I still rescue my Stocky supplier details?

Yes, by hand, while read-only access lasts: Shopify guarantees it through at least November 29, 2026, and has announced no end date. Copy each supplier's email, phone, lead time, minimum, case size and payment terms.

Did my Stocky par levels export?

No. Par and min-max levels were never in the CSV and never in the API. They have to be rebuilt from your sales and purchase order history.

Check your Stocky export first: two minutes, nothing uploads.

The free Stocky Export Checker reads your Stocky CSV files in your browser and tells you what is inside them: purchase orders, products, suppliers named on your orders, open orders still to arrive, and what is missing. It also builds a list of the suppliers you'll need to re-enter, because Stocky can't export them.

Check my export →

What Sutler doesn't do

What Sutler does and doesn't do: Sutler suggests what to reorder from your sales, lead times and minimums, with the math shown, but makes no promise about forecast accuracy, and it does not do transfers between locations. What it does is the purchasing desk: purchase orders, receiving, labels, stocktakes and landed cost, and it imports your Stocky export into working purchase orders.